Tracked to your door, anywhere in South Africa.

We deliver across South Africa only at launch — all nine provinces, to home or business addresses. We don't ship internationally yet.

Rates are calculated live at checkout by The Courier Guy, based on your delivery address and the size and weight of your parcel — what you pay is their rate, with no markup from us.

As soon as your order is dispatched you'll get an email with a tracking link so you can follow your parcel door-to-door. Tracking updates come directly from The Courier Guy.

Please double-check your address and contact number at checkout — the courier needs both. If a delivery fails because the address was incorrect or no one was available, a re-delivery fee may apply. We'll always email you before re-attempting.

Under Section 44 of the ECT Act, you may cancel an online order within 7 days of receiving it for a full refund — no reason needed. You cover the cost of returning the goods, and items must be returned in resalable condition. This is in addition to your other rights below.

Beyond the cooling-off period, you can request a return within 30 days of delivery if you change your mind. Items must be unused, complete and in their original packaging. Return shipping is for your account unless the item is faulty.

For your privacy and ours we don't publish a return address. Email info@tredicik.com with your order number and the reason, and we'll either share the return address privately or book a Courier Guy collection from your door — whichever is easier for you.

When your parcel reaches us we inspect the item to confirm it's eligible — unused, complete and undamaged. Once approved, your refund is processed within 7–14 business days to your original payment method. For EFT orders we'll request your banking details by email.

Under the Consumer Protection Act you're covered for 6 months against defects. If something arrives faulty, damaged or not what you ordered, email a photo within 7 days and we'll arrange a free collection and a repair, replacement or refund — your choice. We cover return costs on faulty items.

Our Binary and Laser pieces are made or customised to order, so they're excluded from change-of-mind returns (as the ECT Act allows for custom goods). They're eligible for exchange or store credit only — unless they arrive defective, in which case the full faulty-goods policy applies.

Want a different item instead of a refund? Mention it when you start your return and we'll arrange an exchange or store credit, subject to availability. Any price difference is settled at the time of exchange.